Delete your BitePass account

BitePass is operated by [COMPANY LEGAL NAME]. You can delete your BitePass account and the personal data linked to it at any time.

Important: deleting your account does not cancel a membership bought in the App Store or Google Play. Cancel it first in your store account – App Store subscriptions · Google Play subscriptions.

Option 1 – In the app (immediate)

1. Open the BitePass app and sign in.
2. Go to Profile (members) or Profile → Settings (restaurant partners).
3. Tap Delete account, confirm, and tap Delete my account.

Option 2 – By email

Send an email from the address registered with BitePass to support@bitepasslb.com with the subject “Delete my account”. We verify the request and delete the account within 30 days.

What is deleted

• Your profile: name, email address, district, language and notification token.
• Your sign-in details, confirmed devices and sessions, and the link to Google or Apple sign-in.
• Your favorites, ratings, reports and app feedback.
• For restaurant partners: the restaurant is taken offline, all deals are deactivated and staff accounts are deleted.

What is kept, and for how long

• Booking history is anonymized (no longer linked to you) so restaurants keep correct statistics.
• Payment and invoice records are kept for the period required by tax and accounting law, then deleted. Apple and Google keep their own purchase records.
• Server logs and backups are overwritten in the normal cycle (at most 90 days).

Your membership ends when the account is deleted; remaining membership time cannot be transferred.